Which SmartQ reader works with iPhone 15 and newer?
Any SmartQ reader with a USB-C plug: C350, C368 USB-C, C368 Pro, the USB-C microSD reader, the zinc alloy USB-C reader and the 3-in-1 reader. See all USB-C card readers.
I have an iPhone 14 or older. Which reader do I need?
The SmartQ 3-in-1 reader. It has a Lightning plug, plus USB-C and USB-A. On Lightning it runs at USB 2.0 speed.
How do I copy photos from an SD card to my iPhone or iPad?
Put the card in the reader and plug it in. Open the Photos app and tap Import. On iOS 18, if you don't see Import, tap Collections, scroll to Devices, then tap your card. You can also browse the card in the Files app. Step by step: SD card to iPhone or iPad.
Do I need a driver or an app?
No. SmartQ readers and hubs are plug and play, with no driver or app to install. Each product page lists the systems it works with, such as Windows, macOS, Linux or ChromeOS. On iPhone and iPad, use the Photos or Files app. On Android, open your Files app after you plug in the reader.
Which reader reads CompactFlash (CF) cards?
The C368 family: C368 (USB-A), C368 USB-C and C368 Pro (USB-C + USB-A). They also read SD, microSD and Memory Stick.
How fast are SmartQ readers and hubs?
Most are USB 3.0, up to 5Gbps. Real speed also depends on your card and your computer's port.
Does the 4-port hub need a power adapter?
Usually not. The H302A has an extra USB-C power input for devices that need more power, like some external hard drives. The H302A-100 (3 ft cable) also has a USB-C port for extra power. See Do I need a powered USB hub? See all USB hubs.
Where can I buy SmartQ products?
On Amazon. Every product page here has a "Shop now at Amazon.com" button that opens the right Amazon page. Orders are sold by SmartQ Inc. on Amazon and shipped by Amazon.
How do I get help or a replacement?
Email service@smartq.com with your Amazon order number and a short note about the problem. You can also use our contact form.
Which plug does my device have?
Use this chart to match your phone, tablet or computer port to the right SmartQ plug.
